Cancellation/Refund Policy
All purchases are final and non-refundable. Liquid Gummies retains the right to deny any refund for any reason. Liquid Gummies also reserves the right to deny service or sales to any person(s), business, or entity for any reason. While Liquid Gummies stands behind the quality of our products, the effectiveness, or just simply not “liking” the product is not a valid reason for a refund, as cannabinoids affect everyone differently.
Due to the nature of our products we cannot accept returns. Please reach out to info@liquidgummies.com for more info.
Shipping Policy
In the instance a customer orders rush / regular shipping and the package is delayed - WE ARE NOT RESPOSNIBLE and we will NOT issue a refund. We cannot be held liable in the instance the USPS or UPS delays your order.
Upon placing an order, we process the order as they are received. Our goal is to process all orders that are received by 2pm EST M-F the same business day (excludes holidays). This includes any shipments that are drop shipped by our various vendors. This policy may be delayed during peak shopping times and may delay your order 1-4 business days from being shipped. If the order is on backorder there will be a delay in your purchase, and you will be contacted by a customer service representative if your item becomes no longer available and an immediate refund will be given.
We try to ship orders within 24-48 hours once the order has been processed through USPS hours (Not including weekends). For large orders, insurance and a signature may be required to deliver the item(s). Depending upon the location of your shipment we will utilize USPS, UPS or FEDEX.
The cost of shipping will not be reflected in the total cost of goods. Once your order has been received, you will be contacted and invoiced by a representative of Liquid Gummies. Your shipping rates will be calculated by size, weight, and destination of package. Please contact info@liquidgummies.com with any further inquiries.
We cannot be held responsible for any import/excise or duties to be paid by you if this is shipping to a country other than the USA. Please be advised that any order requiring customs entry is the sole responsibility of the buyer and must ensure the legal policies of your country prior to purchasing from our site. Please note that delays may occur.
In the instance if a package stops moving during the delivery process; we cannot issue a refund or exchange in this scenario until the package has not moved for at least 30 days since it was shipped by the carrier. This is a case by case basis and Liquid Gummies holds the right to deny a refund or exchange depending on the scenario.